By Marlon Mills, Licensed Health Insurance Agent · Reviewed by Heather Sprague, Licensed Health Insurance Agent Finding dentists that accept United Healthcare starts with one detail: the network on your plan. UnitedHealthcare runs several dental and vision networks, and a dentist can be in one but not another. So, "we take UnitedHealthcare" doesn't always mean your plan pays in-network rates. Below, you'll learn which network each type of plan uses, where to search and what to ask the office. We also cover eye doctors and what to do if you don't have coverage yet. Questions? Call 888-730-6031.

Key Takeaways
  • Check the network name on your ID card or plan documents first.
  • DentalWise plans use the National Options PPO 30 network.
  • VisionWise uses the UnitedHealthcare Vision Network.
  • Work and Medicare plans list their own network on the member card.
  • Always call the office to confirm the exact network before your visit.

Which Network Do Dentists That Accept United Healthcare Use?

It depends on where your plan comes from. For example, plans you buy on your own use different networks than many plans through work or Medicare.
Your planNetworkWhere to search
DentalWise or DentalWise Max (bought on your own)National Options PPO 30yourdentalplan.com dentist search
VisionWise, or the vision part of DentalWise MaxUnitedHealthcare Vision Networkmyuhcvision.com
Hearing benefits on DentalWise MaxUnitedHealthcare HearingCall 1-844-571-4958
Dental or vision plan through workThe network named on your member ID cardYour plan's member website or the number on your card
Medicare Advantage plan with dentalThe plan's own dental networkYour plan's member website or the number on your card

Sources: UnitedHealthcare DentalWise, DentalWise Max and VisionWise brochures (forms 50337-G202412, 50338-G202412 and 50340-G202504). This is a common mix-up. A dentist may take a UnitedHealthcare work plan but not National Options PPO 30, or the reverse. For the full plan details, read our page on United Healthcare dental insurance.

How Do You Find a Dentist That Takes Your UnitedHealthcare Plan?

The search takes about five minutes if you have your plan details handy. Here's the order we suggest.
  1. Find your network name: look at your ID card, welcome letter or policy.
  2. Open the right search: use the site from the table above, not a general review site.
  3. Pick the network: on yourdentalplan.com, choose "National Options PPO 30" for DentalWise.
  4. Search near you: enter your location, or a dentist or practice name.
  5. Call to confirm: networks change, so check with the office before you book.
However, directories can lag behind real changes. That's why the phone call matters most. Our step-by-step guide to finding an in-network dentist shows the same process for other carriers.
Want Help With the Search? A licensed Vivna agent can run the network search with you on the phone at no cost. Call 888-730-6031 or request a free quote.

What Should You Ask the Dental Office?

A short call can save you a surprise bill. So, ask these questions before your first visit.
  • Network: "Are you in National Options PPO 30?" Use the exact network name.
  • New patients: "Are you accepting new patients with this plan?"
  • Billing: "Will you file the claim for me?"
  • Costs: "What will I owe for my exam, cleaning or planned work?"
  • Waiting periods: "Does my plan have a wait for this service?"
For bigger work, ask the office for a pre-treatment estimate. Then compare it with your plan's coinsurance and yearly maximum. Our guide to dental care coverage explains how plans pay by procedure.

Can You See a Dentist Outside the Network?

Yes, with DentalWise you can see any dentist. However, you'll usually pay more out of network. In that case, out-of-network dentists can bill you for the difference between their fee and what the plan pays. Most DentalWise plans pay non-network dentists based on the network rate in your ZIP code. Some may ask you to pay at the visit, and you'd then send in a claim yourself. So, a network dentist usually means lower costs and no claim forms. Our UnitedHealthcare dental and vision FAQs cover claims in more detail.

How Do You Find Eye Doctors That Accept UnitedHealthcare?

VisionWise uses the UnitedHealthcare Vision Network, which Spectera, Inc. administers. Also, the network includes optometrists, ophthalmologists and retail eyewear stores.
  1. Go to myuhcvision.com.
  2. Choose "Search for a Provider." No login is needed.
  3. Enter your location and choose a doctor or store.
  4. Call ahead, then give your name and date of birth at check-in. No ID card is needed.
Still, not every eye doctor joins every UnitedHealthcare plan. So, confirm the network when you call. Our page on United Healthcare vision insurance lists what VisionWise pays.

How Do You Use DentalWise Max Hearing Benefits?

DentalWise Max includes hearing benefits in most states. They work only through UnitedHealthcare Hearing network providers.
  • Yearly exam: a hearing exam is covered at 100% once per policy year.
  • Hearing aids: up to $750 every two policy years.
  • Over-the-counter aids: also covered when bought through UnitedHealthcare Hearing.
  • Where to start: call UnitedHealthcare Hearing at 1-844-571-4958.
However, hearing benefits aren't part of DentalWise Max in Arkansas, Georgia, Maryland, Maine or Ohio. Those states get dental and vision only.

What If You Don't Have Dental or Vision Coverage Yet?

You can buy individual dental and vision plans any time of year. In most states, DentalWise covers preventive, basic and most major care with no waiting period. Major care pays 15% in the first policy year and 50% after that, and implants wait 12 months. VisionWise also has no waiting period. Vivna compares UnitedHealthcare, Cigna, Aetna and Aflac plans, so you can see your options side by side. Start with our dental insurance plans page, or call 888-730-6031 for free help.

Dentists That Accept United Healthcare: FAQs

Why does my dentist take my work plan but not DentalWise?

Dentists sign up network by network. As a result, your work plan may use a different UnitedHealthcare network than DentalWise. DentalWise uses National Options PPO 30. Ask the office about that exact network before your visit.

Can I keep my current dentist if I buy DentalWise?

Yes. DentalWise lets you see any dentist, in or out of network. Still, your costs depend on the network. Check the dentist search first, and ask the office for an estimate.

Do I need an ID card for UnitedHealthcare vision benefits?

Not with VisionWise at a network provider. Instead, give the office your name and date of birth. Work and Medicare vision plans may follow other steps. Check your member materials for details.

Next Steps for Finding Dentists That Accept United Healthcare

Finding dentists that accept United Healthcare is easier once you know your network. First, find the network name on your plan. Next, search the right directory and call the office to confirm. Need a plan, or help with the search? Call a licensed Vivna agent at 888-730-6031, Monday through Friday, 9 a.m. to 6 p.m. Eastern. You can also visit our Find a Doctor in My Network tool or our UnitedHealthcare plans page.

Sources

  1. UnitedHealthcare: DentalWise brochure (form 50337-G202412)
  2. UnitedHealthcare: DentalWise Max brochure (form 50338-G202412)
  3. UnitedHealthcare: VisionWise brochure (form 50340-G202504)
  4. Dental Benefit Providers: Find a Dentist

Related Guides

Marlon Mills, licensed health insurance agent at Vivna Insurance
About the author: Marlon Mills Marlon is Director of Sales at Vivna Insurance, a licensed independent agency in Deerfield Beach, Florida. He has about 20 years of insurance experience and helps families compare health, dental and supplemental plans. Licensed health insurance agent, Vivna Insurance (Agency NPN 19168641). Call 888-730-6031. Reviewed by Heather Sprague, licensed health insurance agent.

Vivna Insurance is an independent, authorized insurance broker licensed to sell UnitedHealthcare products. This website is operated by Vivna Insurance, not by UnitedHealthcare or its affiliates. Provider networks change often, so confirm participation with the office before your visit. Our help is free; we are paid by the insurance companies we work with. Customer service: 888-730-6001.

Find Local Health Insurance Help

Plans, prices and help programs change by state and even by county. These local guides show what is available near you.More local help: the Florida health insurance guide, plus guides for Texas, Georgia, North Carolina and every state we serve.Prefer to talk it through? Call 888-730-6031 Monday through Friday, 9 a.m. to 6 p.m. Eastern, for free help from a licensed agent.